Store Hours: Monday – Friday 10am-6pm, Closed Saturday & Sunday
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Our Staff
Dan Deering
President and Chief Nerd – Apple Certified Mac Technician, Apple Certified iOS Technician
Dan has been with MacEdge since 2002 (and in the Apple business since 1998). In May 2020 he purchased the business! Dan is a member of the Leadership Seacoast class of 2024.
Fun Fact: In his free time, Dan is a filmmaker. He has written and directed short films that have screened at regional film festivals, including the New Hampshire Film Festival. He also provided additional photography on Alfred Catalfo’s award-winning short film Rocketship.
15 Minutes of Fame: In 2013, he won a New England Emmy as an Executive Producer for a PSA he worked on for the National Children’s Alliance.
First Mac: PowerBook 1400CS
Owen Brennick
Business Support Engineer and Special Project Manager
Owen is a 2019 graduate of UNH with a degree in Environmental Conservation and Sustainability. Secretly he is a super-nerd. He also joined MacEdge in the middle of the pandemic, so that was fun.
First Mac: 2008 MacBook (the fancy black one) inherited from his brother.
Anthony Fiandaca
Manager of Sales, Support and Media
Anthony started with MacEdge in 2012 and was our Mac tech until 2015. We finally convinced him to come back, and we look forward to having him help on the sales floor as well as assist our business customers.
Fun Fact – We aren’t sure when Tony actually sleeps! He really DOES IT ALL! Sales, Service, business relations, on top of being a father of 2 boys, and still manages to make time for the write and perform as a singer songwriter in the Seacoast Music scene on top of that he helps a non-profit called the Seacoast Entertainer!
First Mac: 2006 White ‘Core Duo’ 2.0 Macbook.
Dylan Carey
Service Manager – Apple Certified Mac Technician, Apple Certified iOS Technician
A self-professed Mac Geek ever since he was but a wee child, Dylan is now a grown-up and iOS and macOS Certified Technician. Odds are you will never hear or see him as he prefers a dark quiet corner to precisely repair customer devices.
Fun Fact: Dylan once applied to be an astronaut. NASA said he didn’t have “relevant experience.” (NASA’s loss is our gain!)
Favore iPhone App: Podcasts
First Mac: iMac G4 (“Desk Lamp” Model)
James Silva
Sales and Support Expert – Apple Certified iOS Technician
James Silva is a great newer addition to the team here at MacEdge; formerly working for Asurion; James has become MacEdges iOS technician.
James at boot camp to join the reserves! We at MacEdge our proud of James’ commitment to his country.
First Mac: 2015 13′ MacBook Air
Sophie Spaan
Sales and Support Expert
Sophie loves ancient macs and old versions of MacOS. Sophie has just joined MacEdge recently and they have been a great addition to the team.
First Mac: 2008 Polycarbonate MacBook.
Katie Newman
Sales and Support Expert
Katie is our new hire, she has a background in graphic design and social media. She loves solving puzzles and her cat named Henry.
First Mac : a Blue iMac G3
Evan Pouliot
Certified iOS Technician
Evan loves to ride mountain bikes, snowboard, and stare at cars in his free time. He also loves computers and apple products, which is why he is our new iOS Technician
First Mac : 2008 MacBook Pro
Our History
MacEdge was originally founded as Monadnock Micro of Keene, NH in 1991. In 2002 we changed our name to reflect our emphasis on Mac and Mac users. In 2002 we purchased Accolade Computers in Dover, and in 2006 consolidated our operations to a larger and more easily accessible retail store in Portsmouth. As a locally-owned business, we are proud to serve the Seacoast community.
Apple Premier Partners provide superior customer experience with focus on Apple solutions, service and support. MacEdge proudly attained this highest level of reseller authorization in December of 2015.
MacEdge is the only Apple Authorized Service Provider in the Seacoast New Hampshire area. In 2018 MacEdge was authorized by Apple to perform same day iPhone screen repairs making MacEdge completely on par with the services offered at an Apple Retail store.
MacEdge and the Environment
MacEdge is committed to protecting the environment and reducing our impact on the planet. We are constantly looking for ways to reduce our energy use and emissions, conserve natural resources, and reduce waste. This includes using smart thermostats to optimize heating and cooling, switching to LED lighting throughout our space, reducing paper usage and using recycled paper, recycling and reusing materials, providing access to EV charging for our employees, and properly disposing of defective electronics. Recently we switched energy suppliers to one using documented 50% wind energy. We are dedicated to being a responsible and sustainable company, and we are committed to doing our part to protect the environment for future generations.
Careers
MacEdge is growing! We are looking for the right person to join our technical customer service team. You will assist customers with troubleshooting and repair check-in while providing a best in class customer experience.
Previous experience troubleshooting Apple products is preferred, but we will train a candidate with the right attitude. Current Apple Certifications for Mac or iOS are a bonus.
The right candidate will have excellent time management skills, be able to multitask, use deductive reasoning and be able to communicate clearly.
The primary responsibility will be assisting customer with their Apple products with setup, configuration, migration, and troubleshooting issues with their devices. You will clearly document issues found and set customer expectations for repair costs and turn around times. You may be asked to assist in selling products when the need arises. You will stay up to date on new products using Apple SEED training, and ATLAS service learning system.
Above all, you are an advocate for the customer and want to help them solve problems where MacEdge can provide to tools for them to have the best experience.
Full-time employees enjoy paid time off benefits as well as 100% paid health care (including dental and vision) for the employee once past the probationary period. Company provided EV charging is available. Full-time employees are scheduled 40 hours per week, and some regular overtime is usually available. Store hours are Monday – Saturday 10-6.
Send us your info!
Charitable Giving
MacEdge takes immense pride in supporting organizations like 3S Artspace, Prescott Park Arts Festival, and The Players’ Ring Theatre, recognizing the profound impact they have on enriching our community. By backing 3S Artspace, MacEdge helps sustain a vibrant platform for diverse artistic expressions, nurturing the creativity and cultural dialogue within the community. The support for Prescott Park Arts Festival underscores a commitment to bringing people together through music, art, theater, and dance, enhancing communal bonds and fostering a shared appreciation for the arts. In aiding The Players’ Ring Theatre, MacEdge contributes to a space where local talent flourishes, providing opportunities for artists to showcase their work and for community members to engage with dynamic, thought-provoking performances. This support not only demonstrates MacEdge’s dedication to cultural enrichment but also highlights its role in fostering a thriving, connected, and culturally rich community.
If you represent an arts organization in our community that could use our help, please fill out the form below and we will get in touch!