603-766-3343 sales@www.macedge.com

Store Hours: Monday – Friday 10am-6pm, Closed Saturday & Sunday

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Our Staff

Dan Deering

President and Chief Nerd – Apple Certified Mac Technician, Apple Certified iOS Technician

Dan has been with MacEdge since 2002 (and in the Apple business since 1998). In May 2020 he purchased the business! Dan is a member of the Leadership Seacoast class of 2024. 

Fun Fact: In his free time, Dan is a filmmaker. He has written and directed short films that have screened at regional film festivals, including the New Hampshire Film Festival. He also provided additional photography on Alfred Catalfo’s award-winning short film Rocketship.

15 Minutes of Fame: In 2013, he won a New England Emmy as an Executive Producer for a PSA he worked on for the National Children’s Alliance.

First Mac: PowerBook 1400CS

Owen Brennick

Business Support Engineer and Special Project Manager

Owen is a 2019 graduate of UNH with a degree in Environmental Conservation and Sustainability. Secretly he is a super-nerd. He also joined MacEdge in the middle of the pandemic, so that was fun.

First Mac: 2008 MacBook (the fancy black one) inherited from his brother.

Anthony Fiandaca

Manager of Sales, Support and Media

Anthony started with MacEdge in 2012 and was our Mac tech until 2015. We finally convinced him to come back, and we look forward to having him help on the sales floor as well as assist our business customers.

Fun Fact – We aren’t sure when Tony actually sleeps! He really DOES IT ALL! Sales, Service, business relations, on top of being a  father of 2 boys, and still manages to make time for the write and perform as a singer songwriter in the Seacoast Music scene on top of that he helps a non-profit called the Seacoast Entertainer!

First Mac: 2006 White ‘Core Duo’ 2.0 Macbook.

 

Dylan Carey

Service Manager – Apple Certified Mac Technician, Apple Certified iOS Technician

A self-professed Mac Geek ever since he was but a wee child, Dylan is now a grown-up and iOS and macOS Certified Technician. Odds are you will never hear or see him as he prefers a dark quiet corner to precisely repair customer devices.

Fun Fact: Dylan once applied to be an astronaut. NASA said he didn’t have “relevant experience.” (NASA’s loss is our gain!)

Favore iPhone App: Podcasts

First Mac: iMac G4 (“Desk Lamp” Model)

James Silva

James Silva

Sales and Support Expert –  Apple Certified iOS Technician

James has joined the reserves! We at MacEdge our proud of James’ commitment to his country. We look forward to seeing James return in September!

First Mac: 2015 13′ MacBook Air

Sophie Spaan

Sales and Support Expert

Sophie loves ancient macs and old versions of MacOS. Sophie has just joined MacEdge recently and they have been a great addition to the team. 

First Mac: 2008 Polycarbonate MacBook.

Katie Newman

Sales and Support Expert

Katie is our new hire, she has a background in graphic design and social media. She loves solving puzzles and her cat named Henry. 

First Mac : a Blue iMac G3 

Evan Pouliot

Certified iOS Technician

Evan loves to ride mountain bikes, snowboard, and stare at cars in his free time. He also loves computers and apple products, which is why he is our new iOS Technician

First Mac : 2008 MacBook Pro

MacEdge was originally founded as Monadnock Micro of Keene, NH in 1991. In 2002 we changed our name to reflect our emphasis on Mac and Mac users. In 2002 we purchased Accolade Computers in Dover, and in 2006 consolidated our operations to a larger and more easily accessible retail store in Portsmouth. As a locally-owned business, we are proud to serve the Seacoast community.

Apple Premier Partners provide superior customer experience with focus on Apple solutions, service and support. MacEdge proudly attained this highest level of reseller authorization in December of 2015.

MacEdge is the only Apple Authorized Service Provider in the Seacoast New Hampshire area. In 2018 MacEdge was authorized by Apple to perform same day iPhone screen repairs making MacEdge completely on par with the services offered at an Apple Retail store.

MacEdge is committed to protecting the environment and reducing our impact on the planet. We are constantly looking for ways to reduce our energy use and emissions, conserve natural resources, and reduce waste. This includes using smart thermostats to optimize heating and cooling, switching to LED lighting throughout our space, reducing paper usage and using recycled paper, recycling and reusing materials, providing access to EV charging for our employees, and properly disposing of defective electronics. Recently we switched energy suppliers to one using documented 50% wind energy. We are dedicated to being a responsible and sustainable company, and we are committed to doing our part to protect the environment for future generations.

MacEdge is growing! We are looking for the right person to join our technical customer service team. You will assist customers with troubleshooting and repair check-­in while providing a best in class customer experience.

Previous experience troubleshooting Apple products is preferred, but we will train a candidate with the right attitude. Current Apple Certifications for Mac or iOS are a bonus.

The right candidate will have excellent time management skills, be able to multitask, use deductive reasoning and be able to communicate clearly.

The primary responsibility will be assisting customer with their Apple products with setup, configuration, migration, and troubleshooting issues with their devices. You will clearly document issues found and set customer expectations for repair costs and turn around times. You may be asked to assist in selling products when the need arises. You will stay up to date on new products using Apple SEED training, and ATLAS service learning system.

Above all you are an advocate for the customer and want to help them solve problems where MacEdge can provide to tools for them to have the best experience.

Full-time employees enjoy paid time off benefits as well as 100% paid health care (including dental and vision) for the employee once past the probationary period. Company provided EV charging is available. Full-time employees are scheduled 40 hours per week, and some regular overtime is usually available. Store hours are Monday – Friday 10-6.

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MacEdge takes immense pride in supporting organizations like 3S Artspace, Prescott Park Arts Festival, and The Players’ Ring Theatre, recognizing the profound impact they have on enriching our community. By backing 3S Artspace, MacEdge helps sustain a vibrant platform for diverse artistic expressions, nurturing the creativity and cultural dialogue within the community. The support for Prescott Park Arts Festival underscores a commitment to bringing people together through music, art, theater, and dance, enhancing communal bonds and fostering a shared appreciation for the arts. In aiding The Players’ Ring Theatre, MacEdge contributes to a space where local talent flourishes, providing opportunities for artists to showcase their work and for community members to engage with dynamic, thought-provoking performances. This support not only demonstrates MacEdge’s dedication to cultural enrichment but also highlights its role in fostering a thriving, connected, and culturally rich community.

If you represent an arts organization in our community that could use our help, please fill out the form below and we will get in touch!

Charitable Giving Form

  • Please describe the organization, it's reach, what you are asking for, and how that would impact your Organization.