Store Hours: Monday – Friday 10am-6pm, Closed Saturday and Sunday
Contact us!
Our Staff
Dan Deering
President and Chief Nerd – Apple Certified Mac Technician, Apple Certified iOS Technician
Dan has been with MacEdge since 2002 (and in the Apple business since 1998). In May 2020 he purchased the business! Dan is a member of the Leadership Seacoast class of 2024.
Fun Fact: In his free time, Dan is a filmmaker. He has written and directed short films that have screened at regional film festivals, including the New Hampshire Film Festival. He also provided additional photography on Alfred Catalfo’s award-winning short film Rocketship.
15 Minutes of Fame: In 2013, he won a New England Emmy as an Executive Producer for a PSA he worked on for the National Children’s Alliance.
First Mac: PowerBook 1400CS
Anthony Fiandaca
Manager of Sales, Support and Media – Apple Certified iOS Technician / Apple Certified Mac Technician
Anthony started with MacEdge in 2012 and was our Mac tech until 2015. We finally convinced him to come back, and we look forward to having him help on the sales floor as well as assist our business customers.
Fun Fact – We aren’t sure when Tony actually sleeps! He really DOES IT ALL! Sales, Service, business relations, on top of being a father of 2 boys, and still manages to make time for the write and perform as a singer songwriter in the Seacoast Music scene on top of that he helps a non-profit called the Seacoast Entertainer!
First Mac: 2006 White ‘Core Duo’ 2.0 Macbook.
Dylan Carey
Service Manager – Apple Certified Mac Technician, Apple Certified iOS Technician
A self-professed Mac Geek ever since he was but a wee child, Dylan is now a grown-up and iOS and macOS Certified Technician. Odds are you will never hear or see him as he prefers a dark quiet corner to precisely repair customer devices.
Fun Fact: Dylan once applied to be an astronaut. NASA said he didn’t have “relevant experience.” (NASA’s loss is our gain!)
Favore iPhone App: Podcasts
First Mac: iMac G4 (“Desk Lamp” Model)
Sophie Spaan
Sales and Support Expert – Apple Certified iOS Technician / Apple Certified Mac Technician
Sophie loves ancient macs and old versions of MacOS. In her free-time, Sophie makes music for indie video games and short-films.
First Mac: 2008 Polycarbonate MacBook.
Katie Newman
Sales and Support Expert
Katie has a background in graphic design and social media. She loves solving puzzles and her cat named Henry.
First Mac : a Blue iMac G3
Colin Bassett
Sales and Support Expert – Apple Certified iOS Technician
Colin is a dedicated Windows enthusiast who is jumping into the Mac and iPhone game! He has a history of building systems from scratch and repairing old hardware, even if it would cheaper just to buy a new one. In his free time he plays the piano (not well) and video games (even worse).
First Mac: 2013 11′ MacBook Air
Our History
MacEdge was originally founded as Monadnock Micro of Keene, NH in 1991. In 2002 we changed our name to reflect our emphasis on Mac and Mac users. In 2002 we purchased Accolade Computers in Dover, and in 2006 consolidated our operations to a larger and more easily accessible retail store in Portsmouth. As a locally-owned business, we are proud to serve the Seacoast community.
Apple Premier Partners provide superior customer experience with focus on Apple solutions, service and support. MacEdge proudly attained this highest level of reseller authorization in December of 2015.
MacEdge is the only Apple Authorized Service Provider in the Seacoast New Hampshire area. In 2018 MacEdge was authorized by Apple to perform same day iPhone screen repairs making MacEdge completely on par with the services offered at an Apple Retail store.
MacEdge and the Environment
MacEdge is committed to protecting the environment and reducing our impact on the planet. We are constantly looking for ways to reduce our energy use and emissions, conserve natural resources, and reduce waste. This includes using smart thermostats to optimize heating and cooling, switching to LED lighting throughout our space, reducing paper usage and using recycled paper, recycling and reusing materials, providing access to EV charging for our employees, and properly disposing of defective electronics. We are now powered by 100% renewable energy thanks to Portsmouth Community Power! We are dedicated to being a responsible and sustainable company, and we are committed to doing our part to protect the environment for future generations.
Careers
MacEdge is growing! We are looking for the right person to join our technical customer service team. You will assist customers with troubleshooting and repair check-in while providing a best in class customer experience.
Previous experience troubleshooting Apple products is preferred, but we will train a candidate with the right attitude. Current Apple Certifications for Mac or iOS are a bonus.
The right candidate will have excellent time management skills, be able to multitask, use deductive reasoning and be able to communicate clearly.
The primary responsibility will be assisting customer with their Apple products with setup, configuration, migration, and troubleshooting issues with their devices. You will clearly document issues found and set customer expectations for repair costs and turn around times. You may be asked to assist in selling products when the need arises. You will stay up to date on new products using Apple SEED training, and ATLAS service learning system.
Above all you are an advocate for the customer and want to help them solve problems where MacEdge can provide to tools for them to have the best experience.
Full-time employees enjoy paid time off benefits as well as 100% paid health care (including dental and vision) for the employee once past the probationary period. Company provided EV charging is available. Full-time employees are scheduled 40 hours per week, and some regular overtime is usually available. Store hours are Monday – Friday 10-6.